Apprenticeship management software for UK providers.
Apprenticeships, reimagined. Bring the people, evidence and decisions behind an apprenticeship together. Journey connects delivery, e-portfolio, off-the-job learning, funding, quality and gateway around the same learner record. Journey Advanced adds a new way to work with that record: ask Journey AI, also known as Talk to Journey, a question, open the evidence and decide what happens next.
Amara’s learner recordProgramme · people · progress
DeliverySessions & resources
FundingILR preparation
QualityEvidence & actions
GatewayReadiness & approval
Your role, your priorities, connected context.
Journey is apprenticeship management software for training providers. It connects the learner record, programme delivery, ePortfolio, funding, quality and gateway, with Journey AI in Advanced to help authorised teams find answers in their records.
One learner. An extraordinary journey.
From Amara’s first day to her achievement. Follow the people, progress and evidence that help her get there. Every stage runs on Journey's apprenticeship delivery software.
Amara’s first day.
Starting point agreed
A beginning everyone can build on.
Amara, her employer and her provider agree the starting point. The plan, signatures and support she needs become one connected record.
3 / 3training plan signatures
Eligibility from the start
Check eligibility against the funding rules version in force on her start date.
One agreed plan
Amara and her employer sign the apprenticeship agreement and training plan in the app.
Admissions → Delivery
Her first session is ready to plan.
Learning together.
Learning is moving forward
Every hour has a story behind it.
Amara learns, uploads evidence and reviews her progress with her tutor and employer. Her ePortfolio, KSBs, feedback and next steps move together.
312 hrsof 480 planned OTJ hours
A plan everyone can follow
Programme milestones and the planned end date give delivery a shared structure.
Off-the-job hours in context
Learners and tutors log hours against the programme requirement.
Learner ↔ Tutor ↔ Employer
Review signed. Next action: lead a team briefing.
Support that matters.
Support agreed
The right help, before a setback.
When Amara falls behind her plan, her tutor can see the gap, check her record and agree the next step. Support stays connected to her learning.
1agreed next step
See who needs help
Progress and review gaps bring the right learners into view.
Keep the context
Read the learner record before deciding what support to offer.
Amara and her tutor
A clear action and a date to check progress.
Progress, together.
Next steps agreed
Progress everyone can agree on.
Amara, her tutor and her employer review what has changed. Evidence, feedback and agreed actions come together in the same conversation.
4 / 4scheduled reviews signed
A shared view of progress
Bring learning, evidence and feedback to the review.
Decisions that stay on record
Capture employer signatures and agreed actions in the app.
Learner, tutor and employer
Review recorded. Employer signature captured.
Ready for assessment.
Gateway checklist complete
Ready for assessment. Evidence in place.
Amara’s readiness draws on every team’s work. A named approver checks the pack, then hands it to the assessment organisation through the configured Meritura connection.
9 / 9readiness items recorded
Readiness from the whole record
Check delivery, portfolio, English and maths, and employer confirmation together.
A focused readiness pack
Build the assessment readiness pack from the record, limited to what assessment needs.
Amara reaches her goal. Her released result returns to the same record, with the learning, reviews and evidence that brought her here.
Distinctionillustrative assessment outcome
Assessment managed in Meritura
The assessment organisation schedules, delivers and marks end-point assessment.
A person releases the result
The result is released after independent quality assurance.
Assessment → Journey → What’s next
Level 4 development discussed with her employer.
What changes when the record stays connected?
Consider a learner approaching gateway. Their tutor needs to confirm progress. The employer needs to complete a review. The quality team needs to see the relevant evidence. The gateway coordinator needs to know which requirement is still outstanding. These are different responsibilities, but they describe the same person.
In Journey, that learner stays at the centre. A completed review becomes part of the record that the next team consults. An outstanding action has an owner. A gateway pack is prepared from evidence already held. The benefit is a clearer sequence of work, with fewer opportunities for different copies to tell different stories.
Follow one learner in your walkthrough
A feature checklist tells you what a platform contains. A complete learner scenario shows you how it works. Bring a representative programme and ask us to trace it from enrolment to a released assessment result. Use controlled or anonymised information when sharing an example.
Stage
What to ask to see
Enrolment
Who captures the programme, prior learning, agreements and information needed by delivery and MIS?
Learning
How do evidence, feedback, off-the-job records and employer reviews build on that starting point?
Quality and funding
How are missing information, sampled evidence and named actions traced to their source?
Gateway and achievement
Who approves the pack, how are corrections handled, and where does the released outcome return?
Choose the foundation. Add the intelligence.
Core and Advanced use the same connected record. Core provides the operational foundation for eligible providers with up to 50 counted apprentices. Advanced adds Journey AI, Director Insight, operational monitoring, a higher-support onboarding route and capacity agreed for your provision.
The right starting point depends on your learner count, the support you need and whether conversational access to your records would help your team. We can work through those questions before you choose an edition.
One platform, six operational questions.
A useful apprenticeship platform helps each team answer its own question and pass the next team a complete record. Journey brings the delivery, funding and quality context together so staff can follow the work behind a status.
Team question
What Journey connects
What to do next
Is this apprentice ready to begin?
Programme, employer, starting point, agreement and training plan.
Resolve the outstanding enrolment items before delivery starts.
Is learning progressing as planned?
Sessions, attendance, evidence, off-the-job activity and reviews.
Open the relevant session or record and agree the next action.
Is the next return ready?
Learner data, recorded changes, supported funding checks and ILR preparation.
Review exceptions and complete official validation and submission.
Can we explain the quality of delivery?
Samples, feedback, observations and improvement actions.
Check the evidence and confirm who owns each improvement.
What is missing before assessment?
Readiness items, evidence and named approvals.
Approve a complete pack and send it to an organisation using Meritura.
What needs leadership attention?
Recorded operational context available to Journey AI in Advanced.
Ask a question, open the source record and decide what to do.
Bring three real workflows to your demonstration.
Start with a programme your team delivers, a learner whose plan has changed and an upcoming funding return. The demonstration should show the record before and after each change, the people who can see it and the work that follows.
For Journey AI, ask a specific operational question such as “Which learners in this cohort need a review?” Then open the supporting records. For Meritura, follow a prepared pack through approval, receipt and a released result. These are practical ways to judge fit before a wider rollout.
Programme → learning plan → dated delivery sessions.
Session → resources → attendance → evidence and feedback.
Gateway pack → named approval → Meritura receipt → released result.
Journey is apprenticeship management software that connects delivery, funding and ILR, e-portfolio and off-the-job, quality, gateway and end-point assessment. Five teams write to the same learner record with a named audit trail, and leadership asks the record its questions.
Two editions, one record Journey Core is free for verified UK training providers with up to 50 counted apprentices, subject to application review. Journey Advanced adds Journey AI, also known as Talk to Journey, with AI included.
The reason Journey can answer a question is that every team writes to the same record. This is what that means, team by team.
Team
Writes to the record
Reads from it
Admissions
Enrolment, eligibility check, agreement and training plan, prior learning, English and maths
Funding rules version for the start date
Delivery
Programme plan, off-the-job hours, progress reviews with employer signature, breaks in learning
Evidence coverage, at-risk flags
Assessment
Evidence mapped to KSBs, feedback, grading, employer observations
Programme plan, review outcomes
Funding and MIS
Agreed price, route, rule checks, ILR returns, employer levy position
Everything delivery and admissions wrote
Quality
Sampling, observations, actions with owners and dates, self-assessment evidence
The record the tutor and assessor use
Gateway
Readiness confirmation, pack approval, EPA booking and outcome, achievement and destination
Delivery, portfolio, English and maths, employer confirmation
Leadership
Nothing
All of it, through Journey AI, with sources
Moving to Journey
Learners, employers, programmes, reviews, off-the-job logs and evidence are imported with dates and authors preserved. Most providers run one ILR return in parallel with their old system before switching. A 40-learner provider typically completes the move in one intake cycle; larger providers get a named onboarding lead with Journey Advanced. The buyer's guide sets out the migration plan step by step, and the apprenticeship management system explainer defines the components. Evidence, OTJ hours and reviews run on Journey's apprenticeship tracking software.
Apprenticeship software is the system a UK training provider uses to run apprenticeships: learner and employer records (MIS), the e-portfolio where evidence and off-the-job hours are captured, funding and the ILR return, quality assurance, and gateway to end-point assessment. Journey runs all of it on one connected learner record.
What is the difference between apprenticeship MIS and an e-portfolio?
An MIS holds the management information: learners, cohorts, employers, contracts, funding and the ILR. An e-portfolio holds the learning evidence: work mapped to knowledge, skills and behaviours, assessor feedback and off-the-job hours. Most providers have had two systems. Journey keeps both on the same learner record, and each ILR return records exactly which learner data it was built from.
How much does apprenticeship software cost in the UK?
Suppliers publish little. Journey Core is free for verified UK training providers with up to 50 counted apprentices, subject to application review. Journey Advanced is priced per provider. The comparison pages record what each supplier publishes, with dates, and the total cost of ownership guide lists the costs to ask about beyond the licence.
Does Journey replace OneFile, Aptem, Bud, Smart Assessor, PICS or Maytas?
Journey covers MIS, e-portfolio, funding and ILR, quality and gateway on one record, which is the scope those products address between them. The comparison pages set out cited supplier statements next to Journey's, with a methodology page and a correction process.
