Your records. A new level of clarity.
Advanced brings Journey AI, Director Insight and operational monitoring to the same connected record your team uses to deliver. Ask better questions across your provision, examine the evidence and move forward with a named onboarding lead and priority support.
Start connected. Add intelligence.
from day one.
- Learner record
- Delivery & funding
- Quality & gateway
your records.
- Core foundation
- Journey AI
- Director Insight
Journey Advanced includes everything in Core plus Journey AI, Director Insight, operational monitoring, SAR and QIP, Ofsted and EQA readiness, people compliance, advanced analytics, capacity agreed for your provision, priority support, current-system migration and guided onboarding. It is quoted per provider. AI is included within fair use, with usage reporting; confirm allowances, notifications and limit behaviour in writing.
Start with the questions leadership already asks
A director may want to know which employers have several learners behind plan. A delivery lead may need to identify reviews awaiting completion. A quality lead may want to examine sampling coverage and overdue actions. Each question is more useful when the answer can be traced to the learners, dates and records behind it.
Journey AI gives those questions a conversational starting point. Director Insight and operational monitoring add ways to understand the recorded position across cohorts, employers and tutors. The purpose is to help the responsible people focus their attention and check the detail before deciding what to do.
- Define the cohort, employer, site or period you want to understand.
- Examine the answer alongside the record references and reporting context.
- Check missing or ambiguous information with the team that owns the source.
- Agree the next action with a named person and review whether the recorded position changes.
Make onboarding part of the outcome
Moving systems involves more than importing a learner list. The team needs to understand which history is coming across, how relationships are preserved, what requires validation and who will own the new working process. Advanced includes current-system migration and guided onboarding with a named lead.
Build the implementation around representative records: an active learner, an apprentice on a break, a record with substantial evidence history and a learner approaching gateway. Agree the expected result for each before accepting the import. Include the roles and sites that need to use the record after go-live.
Define what a useful first month looks like
Choose a few concrete acceptance questions with your team. Can the tutor find the evidence they need? Can MIS review the intended return preparation workflow? Can a quality lead trace an action to its source? Can an authorised leader ask a relevant Journey AI question and check the answer?
These are suggested implementation measures, not promised performance results. The appropriate targets depend on your provision, data and agreed scope. Your Advanced proposal should also make the support arrangements, AI fair-use terms and any additional managed services clear before commitment.
Everything in Journey Core, plus Journey AI and Director Insight with AI included, operational monitoring across cohorts and employers, capacity agreed for your provision, and priority support.
Five things Core does not do.
Core is the connected record. Advanced is what a growing provider builds on top of it.
Journey AI
Ask questions of your own record inside the app and get source-linked answers. The website conversation is an illustrative demo; live records stay in the signed-in workspace.
How it works →Director Insight
Bring leadership questions into one place and review recorded delivery, funding and assurance information before a meeting. Use the supported questions and open the available sources.
Operational monitoring
Cohort, employer and tutor views of delivery, funding exposure, quality actions and gateway readiness.
Reporting →Capacity agreed for your provision
Multi-site, multi-contract provision on one record, with role-based access scoped per site where needed.
Priority support and guided onboarding
A named onboarding lead, migration from your current system and priority response for operational questions.
Nothing migrates
Core and Advanced run on the same connected learner record. Moving up switches capability on; nothing moves.
Compare editions →Three providers, three reasons.
Synthetic examples shaped like the providers who ask about Advanced.
The 60-learner ITP
Started on Core with 35 apprentices. Passed the 50-apprentice allowance in the September intake. Advanced switched on the same day; nothing migrated because the record is the same.
The 400-learner group
Four sites, three curriculum areas, a board that met monthly with a 40-page pack of exports. Director Insight replaced the pack with standing questions answered from the record, each with its evidence trail.
The college apprenticeship office
Needed department-scoped monitoring across seven curriculum areas and a way to answer a governor's question without asking each department. Operational monitoring across cohorts and employers did that.
What changes when Advanced switches on.
- Journey AI becomes available to eligible users within the enabled scope. Questions follow each user’s existing permissions; teams should learn how to check sources and handle unavailable answers.
- Bring leadership questions into one place and review recorded delivery, funding and assurance information before a meeting. Use the supported questions and open the available sources.
- Operational monitoring views open across cohorts, employers, tutors and sites: delivery against plan, funding exposure, quality actions, gateway readiness.
- The counted-apprentice cap is removed. Active and on-break apprentices are counted for reporting only.
- A named onboarding lead runs migration from your current system where needed and stays for the first ILR return.
What does not change
The record, the URLs, the roles, the audit trail and the integrations. Core and Advanced are the same system with different capability switched on, which is why there is no migration between them.
Security and governance
Advanced runs in the same tenant-isolated environment as Core. AI answers are generated from your records only, cannot change a record, and list their sources. Usage is metered per provider and reported. The Security, Responsible AI and data processing pages apply to both editions.
About Journey Advanced.
What is the difference between Journey Core and Journey Advanced?
Both run on the same connected learner record. Core is the record: delivery, funding and ILR, e-portfolio, quality and gateway, free for verified UK training providers with up to 50 counted apprentices, subject to application review. Advanced adds Journey AI and Director Insight with AI included, operational monitoring across cohorts and employers, capacity agreed for your provision, priority support and guided onboarding.
How is Journey Advanced priced?
Per provider, confirmed in a written proposal after a consultation about your provision, roles and priorities. We quote before you commit to anything.
Do I have to migrate from Core to Advanced?
No. Nothing moves, because both editions use the same record. Advanced switches on the additional capability for your provider workspace.
Is AI usage capped or charged separately?
AI is included within the agreed fair-use allowance. Usage is metered per provider; confirm the allowance, notifications and behaviour at a limit in your written proposal.
Related pages.
See Advanced on your provision.
We will show Journey AI and Director Insight on controlled data shaped like yours, then quote in writing.
See what changes
when it all connects.
Bring your learners’ journey, your team’s questions and your next ambition.