Learner experience

A mobile-first learner portal for the work that matters

Log off-the-job learning, submit evidence, review tasks, join meetings, sign records and ask for support from one focused web experience.

Journey / Alex Carter · E-Portfolio
JS
Dashboard
Learners
Funding
Compliance
Quality
Gateway
AC
Alex Carter

Software Developer L4 · Northgate Ltd

On-programme
Recent Evidence

React Frontend Architecture Document

12 Nov

K1, S2, B1

Database Migration Script

05 Nov

K4, S5

Q3 Performance Review Recording

28 Oct

B3, B4
OTJ Progress
Logged245 hrs
Target to date260 hrs
Total required480 hrs

Slightly behind target

Illustrative learner portal with sample data.

Definition

What is an apprenticeship learner portal?

An apprenticeship learner portal is a self-scoped workspace where an invited apprentice can complete programme activity and see progress without access to staff administration or another learner's records.

What can an apprentice do in Journey?

An invited apprentice can use Journey on mobile or desktop to record OTJ activity, submit evidence, view progress and tasks, attend reviews, sign documents, access resources and contact support. It is a responsive web app, not a native mobile app, and it explains retry options when connectivity fails.

Brings together what used to be separate tools

Evidence email attachmentsOTJ spreadsheetsScattered review links

Evidence and OTJ

Capture evidence and off-the-job activity against the learner's standard and current plan.

Clear next steps

Direct shortcuts surface tasks, reviews, signatures, resources and support without staff-only navigation.

Self-scoped privacy

Learners see their own record and cannot browse staff, employer or other learner data.

Responsive recovery

Mobile layouts and explicit retry guidance keep common workflows usable when a request fails.

Last reviewed: July 2026

One focused place for programme activity

The learner portal removes the operational navigation intended for staff and brings the apprentice's evidence, hours, reviews and support routes together. Every action still contributes to the same programme record used by tutors and assessors.

Frequently asked questions

Funding-safe and audit-ready by design

Built so your data, your funding and your audit trail hold up

Hard tenant isolation

Every record is scoped to your organisation on each read and write — one provider can never see another's data.

Append-only audit log

Every state change is recorded against the real person who made it, so the history stands up at audit.

Versioned DfE rule packs

Funding is computed server-side against the right year for each start date — 2024/25 and 2025/26, and built to adopt the 2026/27 pack now published by the DWP.

Governed AI

AI is metered per tenant, prompts are scrubbed of learner PII and outputs are validated, falling back gracefully.

ISO 27001 & Cyber Essentials

Built and operated by a UK company to externally-audited information-security standards.

Your data and employers stay yours

No lock-in: export your data whenever you like, and your employer relationships always remain yours.

Journey is independent software and is not DfE or Ofsted approved. It does not guarantee funding or inspection outcomes.

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