Talk to the team that builds and operates Journey.
Choose the route that matches what you need. Every route reaches a named person, and we reply within one working day.
One record. A shared direction.
What would you like to know?
Tell us what your team is trying to achieve, or bring a company, procurement or product question. Send it below and the team will reply.
- 01
One useful starting point
Give us the context that helps someone respond with a relevant answer.
- 02
Keep personal learner data in the workspace
For existing account issues, use the in-app support route. This public enquiry is not a safeguarding or learner case-reporting channel.
- 03
A confirmed receipt
Your message is recorded by Journey’s enquiry service. If that service cannot be reached, an email draft is prepared for you instead.
Book a walkthrough
A guided session tailored to your provision, roles and priorities, on controlled data.
Request a walkthrough → StartApply for Journey Core
Free for verified UK training providers with up to 50 counted apprentices, subject to application review.
Apply → Company, procurement, securityEmail the team
support@journeyapp.co.uk for sales and support. Contact is by email only. Do not include learner personal data. Security reports follow the published security.txt route.
Write to us →Email only.
Journey is operated by Tech Geek UK Ltd. Every route is an email address, so each request keeps a written record.
- Sales and support: support@journeyapp.co.uk.
- Data protection: privacy@journeyapp.co.uk.
- Deleting your Journey account: see how to delete your account.
- Security: security@journeyapp.co.uk.
- Accessibility: accessibility@journeyapp.co.uk.
Tech Geek UK Ltd is registered in England and Wales, company number 09834597. Registered office: Rourke House, Kingsbury Crescent, Watermans Business Park, Staines-upon-Thames, TW18 3BA.
Trust documents, before you ask.
Most procurement questions are answered on these pages. Bring us what is left.
- Security: access management, tenant isolation, audit history, governed AI.
- Data processing and sub-processors.
- Accessibility statement (WCAG 2.2 AA target).
- Responsible AI and Safeguarding and Prevent.
- Journey Assured: the quality, security and reliability commitments behind the platform.
See what changes
when it all connects.
Bring your learners’ journey, your team’s questions and your next ambition.