Managed services

Employer Account Growth

Grow more revenue from existing employer relationships with sharper account management.

Part of their progress.

NEXT PROGRESS REVIEW

Amara’s workplace progress

A
Learner
E
Employer
T
Tutor

What has changed? What support comes next?

Progress review ready
Workplace activity agreed
Employer signature recorded

How this works

  • An optional additional service on top of Journey, not part of the core platform.
  • Nothing to pay up front.
  • No long-term contract: adopt it when it helps, and drop it when it doesn’t, at any time.
  • Scope is agreed with you during evaluation, before anything starts.

Journey Employer Account Growth helps UK apprenticeship providers grow revenue from existing employer relationships through account planning, dormant reactivation, expansion campaigns and reporting. Scope and commercial terms are confirmed during evaluation, and your employers remain yours.

The challenge

Many providers already have employer relationships, but those accounts are under-managed. Opportunities are missed, dormant clients are not reactivated and employers do not always understand the full training options available to them.

What Journey does

Journey Employer Account Growth helps providers build stronger employer account management under their own brand — with planning, reactivation, expansion and reporting.

Why it matters to providers

Existing accounts are the most cost-effective source of growth. Sharper account management turns under-managed relationships into a predictable pipeline.

What is included

  • Employer account planning
  • Employer review meetings
  • Dormant account reactivation
  • Account expansion campaigns
  • Apprenticeship opportunity mapping
  • CRM follow-up
  • Employer communication templates
  • Renewal planning
  • Vacancy pipeline tracking
  • Employer satisfaction feedback
  • Cross-programme opportunity mapping
  • Monthly growth dashboard
  • Revenue opportunity reporting

Managed service

Providers can turn existing employer relationships into a more predictable growth engine. Scope, permissions and commercial terms are confirmed during evaluation.

Service scope, delivery responsibilities, measures and commercial terms are confirmed in writing during evaluation.

Activity is carried out under your brand. Journey only contacts employers where you have approved the introduction or agreed the activity in writing. Platform data is not used for unauthorised employer outreach.

The provider outcome

Providers reactivate dormant accounts, expand existing relationships and build a more predictable growth pipeline under their own brand.

How account growth works under your brand

The service builds stronger account management around relationships you already have: account planning, review meetings, dormant-account reactivation, expansion campaigns, CRM follow-up and a monthly growth dashboard. The aim is to turn under-managed accounts into a more predictable pipeline rather than chasing new logos.

All activity is carried out under your brand, and your employers remain yours. Journey only contacts employers where you have approved the introduction or agreed the activity in writing, and platform data is never used for unauthorised employer outreach. Commercial terms are confirmed in writing during evaluation.

Questions providers ask

  • What is Employer Account Growth?

    It is an account-management service to grow revenue from existing employer relationships: planning, review meetings, reactivation, expansion campaigns, CRM follow-up and growth reporting.

  • Will Journey contact our employers?

    Only with your written agreement. Journey contacts an employer only where you have approved the introduction or agreed the activity in writing, and always under your brand. Platform data is not used for unauthorised employer outreach.

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