Start on Core. Grow into Advanced.
Both editions run on the same connected learner record. Journey Core is free forever for verified UK providers with up to 50 counted apprentices subject to application review. Journey Advanced adds AI-enabled insight and operational capability for larger provision, priced per provider.
| What is included | Journey CoreFree forever for verified UK providers with up to 50 counted apprentices subject to application review. | Journey AdvancedAI-enabled, with Talk to Journey and Director Insight. Priced per provider. |
|---|---|---|
| The connected learner recordDelivery, funding, e-portfolio, quality and gateway | Included | Included |
| ILR returns and funding rule checksEngland funding rules, versioned by start date | Included | Included |
| E-portfolio with KSB mapping and off-the-job hours | Included | Included |
| Quality sampling, observations, actions, SAR and QIP evidence | Included | Included |
| Gateway readiness, EPA bookings and outcomesAny EPAO | Included | Included |
| Meritura hand-over and result syncWhere the assessment organisation runs Meritura | Included | Included |
| Employer and learner portals | Included | Included |
| Role-based access with a named audit trail | Included | Included |
| Counted apprenticesActive and on-break apprentices count | Up to 50 | No cap |
| Talk to JourneyAI included, inside the signed-in app | Not included | Included |
| Director Insight with source-linked answersAI included | Not included | Included |
| Operational monitoring across cohorts and employers | Not included | Included |
| Support | Help centre and email | Priority support and guided onboarding |
| Price | £0, free forever | Per provider, quoted in writing |
| Apply for Core access → Verification and application review apply. Eligibility, fair use and written terms apply. | Talk to us → We will quote before you commit to anything. |
Which edition fits which provider.
Synthetic providers, real rules. Active and on-break apprentices count towards the Core allowance; staff and employer accounts do not.
Founder-led ITP, 38 apprentices
Two standards, one site, four staff. Inside the allowance of 50 counted apprentices. Journey Core at £0, free forever while the provider stays verified and within the allowance. Warned before 50 is reached.
Growing ITP, 47 then 72 apprentices
Starts on Core. The September intake takes counted apprentices to 72. Advanced switches on with no cap, Talk to Journey and priority support, priced per provider and quoted in writing before the change. Nothing migrates.
Multi-site group, 640 apprentices
Four sites, three curriculum areas, a monthly board. Advanced from day one: Director Insight standing questions, operational monitoring across sites, guided onboarding and migration from the previous platform.
How to compare Journey's price with anyone else's.
Most apprenticeship software is priced per learner per month with implementation, migration, training and support on top. Compare on total cost of ownership, not the headline.
| Cost line | Journey Core | Journey Advanced | Ask any supplier |
|---|---|---|---|
| Licence | £0 | Per provider, quoted in writing | Per learner, per user or per provider? What counts? |
| Implementation and configuration | Self-serve with the help centre | Included: named onboarding lead | Fixed fee or day rate? How many days? |
| Migration of history | Imports with the help centre | Included for the current system | Is history migrated with dates and authors, or re-keyed? |
| Training | Help centre and guides | Included: role-based onboarding sessions | Per session? Per user? Recorded? |
| Support | Help centre and email | Priority support | Response times in the contract? |
| AI | Not included | Included within fair use, metered and reported | Per query? Capped? Who pays for the model? |
| Internal staff time | One record removes the reconciliation between MIS, portfolio and return | How many hours per ILR return does the system remove? | |
The total cost of ownership guide lists every question; the comparison pages record what each supplier publishes about price, with dates.
About pricing and the Core allowance.
What does "counted apprentice" mean?
Active and on-break apprentices count towards the Journey Core allowance of 50. Completed and withdrawn learners, staff accounts and employer accounts do not count. Journey warns before the allowance is reached.
What happens if a Core provider goes over 50 counted apprentices?
Journey warns before the allowance is reached. If it is exceeded, access and transition options follow the applicable written terms, and the usual route is a written Journey Advanced proposal. Nothing migrates, because both editions use the same record.
Who is verified for Journey Core?
UK apprenticeship training providers. Applications are reviewed; a UKPRN helps. Provider access, the contracting entity and any service-specific terms are confirmed in writing before a workspace is activated.
How is Journey Advanced priced?
Per provider, after a consultation about your provision, roles and priorities, confirmed in a written proposal. AI is included within fair use. We quote before you commit to anything.
Are there setup or migration fees?
Core has no licence fee. Migration from a current system and guided onboarding are part of Journey Advanced; managed services beyond that are scoped and priced separately in writing.
Related pages.
Not sure which edition?
Tell us your counted apprentices, sites and what you want to fix first. We will say which edition fits, in writing.