Journey Core has no licence fee for verified UK providers with up to 50 counted apprentices, subject to application review and written terms. Journey Advanced is quoted per provider and adds Journey AI (also known as Talk to Journey), Director Insight, operational monitoring, SAR and QIP, Ofsted and EQA readiness, people compliance, advanced analytics, capacity agreed for your provision, priority support and guided onboarding with migration.
Choose by the work you need to do
Core is a practical starting point when your provider meets the eligibility criteria and wants the connected delivery, evidence, funding, quality and gateway foundation. It is not a timed trial. Journey AI is part of Advanced, so choose the edition with your required workflow in mind rather than assuming every demonstration capability is in Core.
Advanced is designed for providers who want conversational access to their records, leadership insight, operational monitoring and a more supported implementation. It also removes the cap on counted apprentices. The commercial proposal should reflect your provision and be confirmed before you commit.
| Your priority | Where to start |
|---|
| Establish the connected record with up to 50 counted apprentices | Review Core eligibility and the included operational capabilities. |
| Ask Journey AI questions about authorised provider records | Explore Advanced and its fair-use AI arrangements. |
| Move existing provision with a named onboarding lead | Discuss the Advanced migration and onboarding scope. |
| Plan for more than 50 counted apprentices | Request an Advanced proposal before reaching the Core allowance. |
Count apprentices consistently
Active apprentices and apprentices on a break count towards the Core allowance. Completed and withdrawn learners, staff accounts and employer accounts do not. This lets you distinguish the learners currently counted for the edition from the wider history your provider needs to retain.
Illustrative example: 32 active apprentices plus eight on a break equals 40 counted apprentices. Twelve completed learners, four withdrawn learners and your staff and employer accounts do not increase that count. The example leaves room for ten additional counted apprentices within the Core allowance.
Know what is agreed before you start
Review the edition, counted-apprentice position, implementation responsibilities and support arrangements together. For Advanced, confirm the written provider quote, included migration work and AI fair-use terms. Additional managed services are scoped separately; they should not appear as an unstated assumption in your plan.
Journey warns before the Core allowance is reached. Discuss a transition early if your recruitment plans may take you beyond it. Because both editions work with the same record, the conversation can focus on the capability and support your growing team needs.
Both editions run on the same connected learner record. Journey Core is free for verified UK training providers with up to 50 counted apprentices, subject to application review. Journey Advanced adds AI-enabled insight and operational capability for larger provision, priced per provider.
No card, no trial clock Core is not a trial. It is the record, free, for providers within the allowance. Active and on-break apprentices count; staff and employer accounts do not.
Worked examples
Which edition fits which provider.
Synthetic providers, real rules. Active and on-break apprentices count towards the Core allowance; staff and employer accounts do not.
CoreFounder-led ITP, 38 apprentices
Two standards, one site, four staff. Inside the allowance of 50 counted apprentices. Journey Core, free while the provider stays verified and within the allowance. Warned before 50 is reached.
Core, then AdvancedGrowing ITP, 47 then 72 apprentices
Starts on Core. The September intake takes counted apprentices to 72. Advanced switches on with agreed capacity, Journey AI and priority support, priced per provider and quoted in writing before the change. Nothing migrates.
AdvancedMulti-site group, 640 apprentices
Four sites, three curriculum areas, a monthly board. Advanced from day one: Director Insight standing questions, operational monitoring across sites, guided onboarding and migration from the previous platform.
Beyond the licence
How to compare Journey's price with anyone else's.
Most apprenticeship software is priced per learner per month with implementation, migration, training and support on top. Compare on total cost of ownership, not the headline.
Questions
About pricing and the Core allowance.
What does "counted apprentice" mean?
Active and on-break apprentices count towards the Journey Core allowance of 50. Completed and withdrawn learners, staff accounts and employer accounts do not count. Journey warns before the allowance is reached.
What happens if a Core provider goes over 50 counted apprentices?
Journey warns before the allowance is reached. If it is exceeded, access and transition options follow the applicable written terms, and the usual route is a written Journey Advanced proposal. Nothing migrates, because both editions use the same record.
Who is verified for Journey Core?
UK apprenticeship training providers. Applications are reviewed; a UKPRN helps. Provider access, the contracting entity and any service-specific terms are confirmed in writing before a workspace is activated.
How is Journey Advanced priced?
Per provider, after a consultation about your provision, roles and priorities, confirmed in a written proposal. AI is included within fair use. We quote before you commit to anything.
Are there setup or migration fees?
Core has no licence fee. Migration from a current system and guided onboarding are part of Journey Advanced; managed services beyond that are scoped and priced separately in writing.
Keep reading
Related pages.
Not sure which edition?
Tell us your counted apprentices, sites and what you want to fix first. We will say which edition fits, in writing.
